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Terms of Service

The agreement between your school and Classora. Last updated 4 November 2026.

Agreement

These terms are between the school that registers ("you") and Classora, operated by Zain Corporations (zaincorporations.com) ("we"). By registering a school, paying for a plan or using Classora, you accept these terms and our Privacy Policy. The person registering confirms that they are allowed to act for the school.

The service

Classora is an online system for running a school: classes, students, teachers, attendance, fees, salaries, timetable, results, messages and a public school website. We may improve, change or add features over time.

Accounts and logins

  • Give correct information when you register and keep it up to date.
  • The admin's account controls the school. The admin creates logins for teachers and students and is responsible for who gets them.
  • Keep passwords private. You are responsible for what happens under your school's logins. Tell us quickly if you think one was misused.
  • Teachers and students use the portal under the school's authority. The school is responsible for their use.

Subscriptions and payment

  • Classora is sold as a prepaid plan for 1, 6 or 12 months. The price depends on the plan and student limit shown on our pricing page when you pay.
  • You can pay by card (when available) or by JazzCash, Easypaisa or bank transfer. Card payments activate the portal automatically after the payment is confirmed. Manual payments are checked by us and the portal opens once approved.
  • A payment can be rejected if the transaction cannot be verified or has already been used. You can send a correct payment instead.
  • The subscription does not renew by itself. We do not charge your card again unless you choose to pay.
  • When a subscription ends, the portal is locked until you renew. Your data is kept.
  • You must stay within the student limit of your plan. If you go over it, you will need a bigger plan.
  • Prices may change for new payments. A change never affects a period you have already paid for.
  • Refunds are covered in our Refund Policy (full refund within 7 days of the first payment).

Your data

  • The records you enter remain yours. We only use them to provide the service, as explained in the Privacy Policy.
  • You are responsible for the accuracy of the data and for having the right to store it, including any permission needed from parents.
  • You can download your records as CSV files at any time, even after a subscription ends.
  • You give us permission to store, process and show your content (including photos on your school website) only as needed to run the service for you.

Acceptable use

You agree not to:

  • Break the law, or upload unlawful, abusive or misleading content, including on your public school website.
  • Try to access another school's data, break security, overload the service or copy it to build a competing product.
  • Use the system to send spam or harass people.
  • Share one school's login with other schools or resell access without our written permission.
  • Submit a fake or already used payment reference.

We may suspend an account that breaks these rules, and will tell you why where we can.

Availability

We work to keep Classora running, but we cannot promise it will be available every minute or free of errors. Planned work, problems at our hosting or payment providers, or things outside our control can cause interruptions. Keep your own copy of important records by using the CSV downloads regularly.

Liability

The service is provided "as is". To the extent allowed by law, we are not responsible for indirect losses such as lost fees, lost profit or loss caused by wrong data entered by your staff, and our total responsibility for any claim is limited to the amount you paid us for the current subscription period. Nothing in these terms limits responsibility that cannot be limited by law.

Ending

You can stop using Classora at any time by not renewing. We may suspend or end access if these terms are broken, if payment was reversed, or if we must by law. You may ask us to delete your school's data after you leave; before you do, download what you need.

Law and changes

These terms are governed by the laws of Pakistan. If we change them, the new date will show at the top and important changes will be announced in the portal or by email. Continuing to use Classora after a change means you accept it.

Contact

Classora, operated by Zain Corporations (zaincorporations.com), classorapk@gmail.com, WhatsApp 0339 4810314.